At The Willow Wear, we respect your privacy and are committed to protecting the personal information you share with us.

Information We Collect: When you place an order, we collect your name, phone number, and delivery address to process and deliver your order. If you choose to pay online, your payment details are handled securely through our payment gateway — we do not store your card or banking information directly.

How We Use Your Information: Your details are used to process orders, arrange delivery through our courier partners, and keep you updated on your order status via WhatsApp. From time to time, we may also use your contact information to send you updates about new arrivals, offers, or promotions.

Third-Party Sharing: To fulfill your order, we share necessary details (such as your name, address, and phone number) with our courier partners for delivery purposes. We also use Facebook for advertising and marketing purposes, which may involve sharing limited data to help us reach customers more effectively and show relevant ads.

Cookies: Our website uses cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. Cookies also help us run more effective marketing campaigns.

Data Security: We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Consent: By using our website and placing an order with us, you consent to the collection and use of your information as described in this policy.

If you have any questions or concerns about how your data is handled, feel free to contact us through our Contact Us page.